This Self-Serve Agreement governs your access to and use of hankmarquis.com, hailee.ai, related websites, books, PDFs, extracts, excerpts, downloads, content, tools, AI interactions, templates, materials, outputs, and services collectively referred to as the "Website and Services." This Agreement is effective from 2026-06-26. By accessing or using the Website and Services, you accept this Self-Serve Agreement, the Terms of Service, the Privacy Policy, the Copyright Notice, and all trademark, copyright, and intellectual property notices displayed on or referenced by the Website and Services. If you do not agree, do not use the Website and Services.

I make available the Website and Services to help people explore, learn, measure, diagnose, and manage product and service fitness for purpose and use, also referred to as "experience."

This website is part of a research project based on the book Completely Satisfied. It is provided for research, education, exploration, and entertainment purposes only. No warranties are made. No paid services are offered through this self-serve research site unless separately stated in writing.

Definitions

• "Website" means hankmarquis.com, hailee.ai, and any related domains, pages, features, functionality, and content made available through them.
• "Services" means all offerings provided, related to, or described through the Website, including AI chats, generated outputs, templates, tools, evaluations, worksheets, web apps, educational materials, downloads, books, PDFs, extracts, excerpts, audio, video, podcasts, and other resources.
• "Website and Services" means the Website, Services, content, tools, AI interactions, templates, materials, methods, outputs, downloads, and related resources collectively.

Related Policies

This Self-Serve Agreement incorporates by reference the Terms of Service, Privacy Policy, and Copyright Notice. Together, these documents explain permitted use, prohibited use, data handling, ownership, copyright, trademark, intellectual property protections, disclaimers, and responsibilities for the Website and Services.

Research and Self-Serve Use

• You may view and explore the Website and Services for personal, non-commercial research, education, exploration, and entertainment purposes only.
• You agree to use the Website and Services responsibly and in accordance with all applicable laws.
• You agree not to misuse, disrupt, reverse engineer, scrape, copy, interfere with, or attempt to gain unauthorized access to the Website and Services.
• If you access or use the Website and Services on behalf of a business, institution, or organization, you represent that you have authority to accept this Agreement on that organization’s behalf.

Intellectual Property

Unless otherwise stated, the books, PDFs, extracts, excerpts, downloads, content, frameworks, models, tools, visuals, methods, AI-generated responses, educational materials, templates, worksheets, evaluations, outputs, and related materials associated with Hailee™, Completely Satisfied™, 3-D Human Digital Twins™, DEXscan™, DEXshop™, DEXLR8™, Experiogram™, EXG™, and related methodologies are the intellectual property of Hank Marquis.

Use of the Website and Services is subject to the Copyright Notice and all applicable trademark, copyright, and intellectual property notices. No rights are granted except the limited right to access and view the Website and Services as permitted by this Agreement and the related policies.

Data and Privacy

Do not submit illegal, sensitive, confidential, proprietary, regulated, or personally sensitive information. Any input you provide may be used to support research, analysis, platform improvement, and AI system development. Data handling is further described in the Privacy Policy.

AI Disclaimer

Hailee™ is an AI digital workplace advisor. AI-generated responses may be inaccurate, incomplete, outdated, or inappropriate for your specific situation. You are responsible for independently verifying any output, recommendation, analysis, or insight before relying on it or taking action.

The Website and Services do not provide legal, financial, medical, professional, or business advice. Use of the Website and Services does not create a client relationship with Hank Marquis.

No Warranty

The Website and Services are provided "as is" and "as available" without warranties of any kind, whether express or implied. No guarantee is made that the Website and Services will be accurate, complete, available, secure, uninterrupted, error-free, or fit for any particular purpose.

Limitation of Use

You are solely responsible for how you interpret and use the Website and Services. You agree not to rely on any Website or Services output as the sole basis for decisions, actions, investments, operational changes, business changes, legal positions, or professional judgments.

Access

I reserve the right to restrict, suspend, or terminate access to users who misuse, disrupt, copy, abuse, or interfere with the Website and Services.

Governing Law

This Agreement is governed by the laws of the State of New Hampshire, USA, without regard to conflict of law principles.

Agreement

Use of the Website and Services constitutes your agreement to this Self-Serve Agreement, the Terms of Service, the Privacy Policy, the Copyright Notice, and all related notices.

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